Having Technical Difficulties?

Please make sure you are using Edge or Chrome.

No video and sound OR a frozen image?

You may have momentarily lost connection. Refresh the page or close the application and open it again.

Stream not working? Try Stream 2.

or send an email HERE and give a brief description of your situation.

No sound?

There are two places for volume control. The computer or mobile device AND the player window for the stream. Check to ensure your volume levels are turned up in both places.

Choppy video?
Have you tested your connection speed? We recommend at least a solid 10 Mbps DOWN connection. If you are on a shared network or running multiple programs in the background, your speeds could fluctuate considerably during broadcast. Please use the speed test provided below to double check your connection.

Click here to Test Your Speed

Speed OK but still an intermittent connection? Try another browser such as Chrome, Firefox, Opera, or Edge.